ShopurFood is a Food Ordering Software for your business. Launch your successful on-demand food ordering and delivery business with ShopurFood. Customize our software according to your business prerequisite and connect with customers, restaurants with web, or mobile apps. Launch your online restaurant platform like famous Justeat, GrubHub, etc.
We understand, the requirements can be diverse for each business and this is why we offer a fully customizable solution and software. ShopurFood software is user-friendly, to help customers browse through the website without any troublesome experience.
This document will take you through the front end panel of the customers and how they can use the website. This document also contains all the information which a customer will use while placing an order until the order is delivered. The various icons in the website and their features, popular restaurants, tracking, etc are all explained further in the document in chronological order.
Once after entering the website, customers can either continue to browse the restaurant and later login/sign up or can first login/sign up in the first place. You can see the options marked as 1,2,3 in the home page explained further.
Note - There is also an option of Forgot password and to reset the password.
Whereas a new customer has to sign up by selecting “Create your ShopurFood Account.
Fill up the details or use social media accounts like Facebook or Google+ for signup.
Once done with the login/sign up, click on and a drop-down window will show the list of options a customer has in his account.The following sections can be seen on clicking Account:
Under Profile section displays customer’s profile picture, customer’s name, customer phone number (which will be used as a medium of communication if need be), an alternative mobile number (optional), customer email address for sending any newsletters, etc. the profile section also has a map where a customer’s location can be seen.
Update the shipping address by using the pin in maps or manually type the address and your location will be shown in maps.
Customer can mark their favorite restaurants’ item/items they wish to order in the future. The wishlist will also show if an item is in stock or out of stock, the unit price of the item. Click on View details to increase quantity, for a detailed description of the item, reviews or remove option if a customer wants to delete the item from wishlist.
Click on My Order to check the detailed list of previously ordered items and new orders. The order number, date when the order was placed, order total, and the payment method COD - Cash on Delivery, Pay - Paypal will be shown. Order can be cancelled only before the restaurant accepts the order or only if the restaurant allows cancellation. Once the restaurant accepts the order, it cannot be cancelled. Track order to see the current status of the order shown below:
The order status will also show the restaurant details, details of the delivery boy once the order is assigned to the delivery person. Click on View invoice to see the detailed invoice of the order. When a customer wants to order the same item, one can simply click on reorder.
Change password any time by selecting the change password option. In order to change the password, customer needs to enter the old password first following a new password.
The three payment types allowed online are - Stripe, Paypal, Net Banking and one offline payment - Cash on Delivery. For making an online payment, fill in the details by selecting Publish.
Wallet amount will be added when a customer (referrer) refers to his friends/family. The amount will be added to the wallet once the referred person places an order. Check the referred person’s email id, offer percentage allowed and the amount added.
Customers can view the reviews given by them for the restaurants, items, and orders. If reviews approved/disapproved can also be seen.
Scroll down to see the restaurants and food category to order an item. Click on view all to see listed restaurants.
Filter your search according to options of Top Offers, Delivery Time, Ratings.
Select the restaurant of your choice, and click on the restaurant.
The detailed list of items available in the restaurant will be displayed. Choose an item/s of your choice and click order now.
The order will be moved to cart (top right-side corner).
Go to cart page and click order. Review the order or change the quantity before check out.
Once customer clicks on Check out button, the page will be redirected to final check out page. Enter the shipping address, phone number, etc to the address order needs to be delivered. Customer can also use the option of selecting the Same shipping address which is already saved in the customer’s account as default shipping address.
Customer has an option to choose self pick up from restaurant if selected YES. If the customer wants the order to be delivered at their doorstep, select NO for self pickup.
At the bottom of the page, select the convenient payment option - Cash on Delivery, Stripe, Paypal and click on Continue . Once you click on continue, the order will be placed and the restaurant will be notified about the order.
A little bit about your website, the year it was started, etc.
In this page you can display the rules and information concerned with your website that one should follow and the policy regarding cancellation, refund, etc will be explained in this page.
Customers will need to send a contact form in order to send any message, which will reach the admin.
The common doubts which a customer can get should be explained here under FAQ, to help the customer with their query. FAQs related to refund, payments, delivery, etc will be very much helpful.
Give the details of job openings and vacancies with the company with job description and requirements.
Customers can subscribe to the newsletter, if they wish to keep up to date about the website and to get communicated on new offers, new restaurants added, etc. Newsletters contain one main topics of interest which will be sent to the newsletter subscribers over mail on a regular basis.
Anyone who wishes to get connected as a restaurant in the website or become a delivery person, they can connect with admin by filling up the details and show their interest. The admin will contact through the details submitted.