Frequently Asked Questions

General

Shopurfood is a comprehensive online food ordering system that helps your customers to order food online. It's an easy to use platform that connects your food business with your potential customers. Know more about us.
We are happy to provide free technical support to our valuable customers. Under the Bite plan, customers will get the support for the first 3 months and in Buffet plan customers will get support for the first 6 months.
You can send us your requirements/business model, and our team will convert your ideas into an interactive online ordering platform for your restaurant business. You can come up with any change requests or customization ideas, and we will make it happen to help your business grow.
You can get live demo details by requesting us with your details in the “get free demo” page or you can contact our sales team using the live chat, through email - sales@shopurfood.com or call us directly on +91 9790153222.

Product

Once you made a complete payment. You will get a branded web and mobile applications with a user manual and installation guide.
Currently, Shopurfood supports English and Arabic languages. If you request for additional languages, our team will help you develop with some customization charges.
Yes, our development team will help you upload the application on Android and Apple stores and get approved.
No, Shopurfood works as a stand-alone platform. Currently, we don’t have an option to connect with your existing system. However, our team will help your business to fit with any platform.

Pricing

No, our pricing and quotes are transparent. For further details check our Pricing Plans.
Paypal and Stripe are the default payment gateways used in our platform. Other payment gateway integrations are charged additionally.
As per our Refund Policy , refund requests are not entertained at this time. We would request you to go through the demo of our product before you make a purchase decision.
There is no setup cost. Our pricing includes all the deliverables and the system setup. For more details, you can visit our pricing page or contact our sales team at +91 9790153222 or live chat.
We have 3 payment options; PayPal, Western Union, and Wire Transfer. You can make a payment using any one of these payment methods or you can contact us if you wish to pay another way around.