Know how online food delivery business work for restaurants

May 31, 2022

Know how online food delivery business work for restaurants
food delivery software

Online food delivery business is an astounding and remunerative platform for restaurants. Entrepreneurs have switched to online services by providing doorstep deliveries to customers through orders received via website or mobile apps. If you are planning to run a profitable business, online food delivery is the best option.

The convenience of ordering food from home and faster deliveries to the door front has opened a wide passage for online channels. In this blog, let us discuss in detail about how online food delivery concepts actually work for restaurants.

Signup for restaurants

To start online food delivery services, every restaurant has to enroll in the online platform. The marketplace solution requires multiple vendors for registration so that the functioning goes on smoothly. An online food delivery app with numerous restaurant options receives more customer attention. Nowadays, customers compare one with another and explore more to find something new and diverse. So, it is crucial for the online food industry to offer vast choices in the restaurants and food menu provided by them.

Create restaurant list

Once a restaurant has registered in the online food delivery platform, the listing will be done. To set up a restaurant listing, every restaurant has to create their own menu with price, upload relevant pictures of food and update various categories of customer's choice. When the listing is ready, it can be posted both on the website and mobile apps.

Website or mobile app use

Customers can access the online food delivery app by creating an account with their own credentials. The increase in customer's website visits promotes the online platform among a large group of audience. Restaurants implement various methodologies and follow business strategies to improve the number of visitors on their site.

Customers place orders

Customers browse through the website to find their favorite restaurants and food items. The location of the user is automatically recorded by GPS and the app displays the restaurants that are nearby. The users can select their desired food items and place their order instantly with flexible payment options.

Order processing

Once a customer places an order, the particular restaurant will receive order alerts. If the restaurant accepts the order, customers will receive order notifications. The next stage of food preparation and processing takes place now.

Order pickup alerts for delivery

When the order is in the processing stage, the pick up alerts will be sent to all the delivery drivers of the food delivery platform. Through the driver app, the system is able to detect the location of delivery drivers and finds the nearby person and his availability. The person who accepts the message will be assigned for order delivery to the customer location.

Order pick-up from restaurant

The assigned driver waits and picks the order from the restaurant until it is ready. The driver heads to the customer location and it will be notified to the customer through notifications. Customers can also know the order status by tracking them frequently.

Order delivery

With the help of an integrated map provided by this platform, drivers easily find the customer location. The customer also can easily track the current location of the driver with real time tracking features. The customer delivers the order at the customer's address and the order status is now changed to successfully delivered.

Customer's ratings and reviews

Once the food is received by the customer, he or she can provide ratings and reviews on food quality and the delivery service of the platform. Based on the feedback provided by the customer, the restaurant and delivery drivers may start providing better services.

Kick start your online food delivery business with Shopurfood

Shopurfood is a readymade online food delivery solution for your competitive food delivery business. The software scripts provided by our platform will automate the deliveries and workflow perfectly. Create your own online food delivery marketplace solution and improve your earnings and revenue in the business.

Kiruthika Blogger


Kiruthika is a Content writer and blogger at Qono Technologies. Other than her interest in writing, she can be seen listening to songs, reading or traveling.