How to make an on-demand food delivery app like Grubhub or Postmates

Mar 13, 2019

How to make an on demand food delivery app like Grubhub or Postmates
On demand food delivery app

Food delivery industry continues to keep its progressive growth, which can be seen from the last few years. So if you plan to make a food delivery app like GrubHub, Postmates, Deliveroo or UberEats, it's the right time. Considering the fact that there are many food ordering apps (like GrubHub, Postmates, UberEats which are your direct competitors) the challenge is very tough. It's quite difficult to compete with successful companies because they have many resources.

Here are a few points from Shopurfood that will help you to succeed:

You should already have management experience in the restaurant industry. It's better if you have already established a food delivery system and have been offering delivery option through website or phone calls.

It will be a great business opportunity if you don't have direct competitors in your region.

Key features of food delivery apps

The challenging task about food ordering app development is that you have to create many products for people in the system.

  • Creating a customer food delivery app through which orders will be made.
  • Admin panel where you will manage and supervise all order requests.
  • Delivery executive app to offer delivery services to your customers.

Checklist for food delivery app development

  • Customers should have fast and easy access to restaurant menus with a possibility to make orders right in the app.
  • Delivery executives are interested in accessing available orders and built-in geolocation services to view order pickup and drop locations.
  • Restaurant managers would like to view the order list, assign them to delivery managers to process the food delivery. It's important for them to have analytics tools access to track down records of customer retention.

Customer App

Let's walk along the customer journey and think what features are essential for them.

  • Finding a restaurant
  • Finding nearest restaurants to customer location
  • Getting brief details about restaurant cuisine list, price, offers and of course reviews
  • Pay attention UX design to offer perfect User Experience to customers

The core idea of food delivery app development is to let users receive their order no matter where they are. Setting up a drop location will be a great feature to the add-in. You can also make the food delivery process more convenient for users by offering a real-time tracking of food orders.

Secured payment gateways

The golden rule here is the in-app payments should be secure and fast.

Ratings and reviews

Ratings and reviews are important customer acquisition factor and start with simple 5-star ratings with adding comments.

Delivery executive app

Make sure that the delivery executive app development comprised of all essential features.

Registration and profile editing

Before taking orders, delivery executive have to identify themselves via email, phone no or social media accounts.

Remember that we recommend not making the registration process compulsory when talking about customer app development. However, when it comes to delivery boys sign up is a must-do step before they can actually be validated and get delivery work through the app.

Managing orders

The delivery boy must able to see the available orders with specifications and confirm his delivery requests by booking it.

Status update

Delivery executive can update his status as online/offline to accept or reject the delivery requests.

Admin panel

It's the key element for business owners. Admin panel is a web-based app to manage all process such as accepting, editing, setting prices and managing all users in the food ordering system.

Managing content
  • Editing restaurant information
  • Adding photos
  • Managing restaurant menus
  • Managing orders
  • View detailed information on food order
  • Update order status and send notifications to the customer and delivery boys
  • Access to the list of current orders
Assign orders

Admin panel is the right place to perform the manual assignment of food delivery request to delivery boys.

Are you interested in developing food delivery apps for your restaurant ordering business? Contact our experts today.

Kiruthika Blogger


Kiruthika is a Content writer and blogger at Qono Technologies. Other than her interest in writing, she can be seen listening to songs, reading or traveling.